Frequently Asked Questions
Does Memoir offer Free Shipping?
We don't offer free shipping as a standard, BUT we do love to surprise our customers with special promotions. Keep an eye out for our occasional free shipping deals and discounts.
Do you ship internationally?
At present, we do not offer international shipping. However, we’re thrilled to be working on expanding our product range and services to reach customers worldwide. We look forward to keeping you informed as we make progress on making our journals available to you no matter where you are. For the latest updates and announcements, be sure to subscribe to our newsletter!
How long does it take to ship an order?
Orders typically take 1-2 business days to process. Once processed, delivery usually takes an additional 3-7 business days. Please note that these times are estimates and can vary depending on your location and current order volume. We strive to get your order to you as quickly and safely as possible.
How do I enter a discount code?
You can enter your discount code in the "Discount Code" section located on the Checkout page.
Do you offer customisation for your items?
At this time, we do not offer customisation options for our journals. However, we’re exploring ways to introduce this feature soon. We understand how special personalised touches can be, and we’re looking forward to offering custom options in the near future. Please check back for updates!